Cienega Medical (West Hollywood)

I loveeee this med spa. The aesthetic of the facility plus the attitudes of everyone who works here is phenomenal. I always get the Myers cocktail IV therapy every time I'm feeling a bit sluggish. The energy pods are relaxing and add the perfect touch for relaxation. Montana and Victoria get it. They're so great!!!!

I'm not really a review leaver but I haven't been this dissatisfied with a service in a long time... my fiance (at the time) called to schedule Botox in my masseter as a gift to me because I have been experiencing bad TMJ. They recommended 10 units to him over the phone and said it would be fine to just inject the side giving problems. When I actually got there they told me it doesn't make any sense to do one side because your face will be lob sided and they recommended 30 units, which is uncomfortable and far more than we anticipated paying. We moved ahead with 20 units to start and her after care instruction was not to sweat for 24 hours and to stay upright for 4. After going to a different place (far later) they explained a lot more after care instructions that were missed. A couple days later, at a friends courthouse wedding I notice that my smile is completely altered. The Botox must have migrated. My smile looked so silly and fell down on the left side and still went up on the right side (attached photos, last one is my original smile) and I was really insecure about it. AND unfortunately it was the season I was engaged. So my bachelorette party, bridal shower, even leading up to slightly affecting my smile on my wedding (5 months later), my smile looked like this. After explaining all of this in tears over the phone they asked me to please come in to see what they can do to fix the problem. So I drove 40 mins out of my way to go in, had to re explain the whole situation, to which my original injector said “yeah that happens.” “Good learning curve for us for your next treatment.” I don't know why they called me in, but the entire process was a really big bummer and put a sour taste in my mouth. I wouldn't recommend this place to anyone. The 2 stars is because it did actually relieve some of the pain I was experiencing in my jaw.