Orlando Health Aesthetic and Reconstructive Surgery Institute

My daughter’s insurance changed through her employer. She has had three other surgeries after her mastectomies and they were paid. She needs another one per Dr Lee her Plastic Surgeon for her Reconstruction Surgery because she keeps getting infections in her tummy which was her donor site. Her insurance approved her surgery and pay more than Medicare. The Board met to make a one time exception to accept her insurance and denied her care. It was not because they would not get paid, but because they consider they will not get paid enough. I too had a Lumpectomy and Radiation Therapy at Orlando Health. They have made enough money off of us since 2022. Their ad that runs now that they take care of people like they take care of themselves is false. They are suppose to be a “nonprofit hospital” but they have made this “all about the money”. SHAME ON THEM

I had DIEP flap surgeries in 2022/2023 with Dr Lee. In 2024 I had a complication and had another surgery which left a large fat necrosis which became infected in February of 2025. I spent a night in the ER and my stomach swelled significantly. My stomach is now deformed and I am on and off antibiotics. Management is refusing to accept my insurance and now I have to try and find another surgeon. It’s not they can’t take it, they are choosing not to take it. It is a core value plan so there is not a network it is up to each facility if they want to accept it. This would have been my 5th surgery with them. They care about money and not their patients.